Customer case:

Service agreement provides improved preventive maintenance and shutdown executions

Aug 23, 2023

Better availability and less unplanned stops at Sappi Southern Africa Ltd, Ngodwana, South Africa

Service agreement provide improved preventive maintenance and shutdown executions
Working together, we have managed to improve shutdown time, also creating positive pressure for other mill areas to shorten the shutdowns. This has a direct impact on our total mill production.

Summary

Location Sappi Southern Africa Ltd, Ngodwana, South Africa
Customer challenge  Minimizing unplanned shutdowns and maximizing the availability of Boilers so that production isn’t affected.  
Agreement scope Mechanical and shutdown services for PF Boiler &  Recovery Boilers. Performance evaluation, inspections, maintenance recommendation & spare part management.
Solution  An extensive service agreement with maintenance recommendations, plant development, tuning and optimization, remote performance evaluation, and an annual cycle of safe and timely executed maintenance shutdowns.  
Result  Improved productivity, better availability, minimized shutdown time, and less unplanned downtime of Boilers thanks to Valmet’s dedicated service agreement team.
Service agreement with Valmet has improved our preventive maintenance on boilers, resulting in better availability and fewer unplanned stoppages. ”
Nuresh Naidoo, General Manager, Sappi Ngodwana Mill