Roll service agreement for board and paper making

Keep your process rolling with optimal results

Valmet Roll Service Agreement gives you a stress-free life in roll operations. No more surprises or last-minute repairs. Together, we can tailor the agreement to your needs. Whether it’s about roll maintenance, roll covers, replacement rolls, or upgrades, you will always get the right combination of services for every stage of the lifecycle. Our intelligent roll solutions and remote support are also available to ease your everyday work and keep the process up and running without interruptions.

Lower your maintenance costs by 10-20%

Increase the roll/equipment efficiency by 2-3%

Reduce capex investment cost by 1-3M€

Systematic approach to improve performance

The goal of roll service agreement is to ensure that customers can meet and exceed the requirements set for their operations. Valmet helps board and paper makers to maintain high levels of equipment operations, improve efficiency, and give all-round cost-control of their roll maintenance spend. With the help of roll services and upgrades, roll data management, intelligent roll solutions, continuous improvement, condition monitoring, industrial internet applications as well as audits and shutdown support, the performance of rolls can be raised to a completely new level.

Stress-free life in roll operations

This is achieved by optimizing roll maintenance intervals, adopting best practices related to roll covers, and reducing the number of roll failures and unplanned shutdowns. Roll service agreement is not only a question of maintenance, it is also about making sure the customer has the right technological solutions in place to improve efficiency.

Roll Service Agreement strengthens the collaboration through mutually agreed targets

Lower maintenance costs/tonnes

Increase machine efficiency

No workshop investment

Extended roll/equipment running times

Reduce unplanned shutdowns

Response time for support

Shorter service turnaround times

Cost predictability

Condition monitoring & digitalization

Skills and competences

Agreement modules based on your needs

Valmet roll service agreement is always tailored to meet specific customer needs. The range of services is grouped into five levels: Transactional, Price agreement, Support and auditing, Maintenance excellence and Asset performance excellence. The choice of service depends on the level of commitment you would prefer.

Transactional	Price agreement	Support and auditing	Maintenance excellence	Asset performance excellence
Reliable high-quality roll covers, roll maintenance, workshop serivices and replacement rolls Transactions handled separately case by case	Centralized purchasing and logistic processes Financial predictability Price list approach	Secured availability of technical support in shutdowns Periodic inspections / condition monitoring Remote expert support Roll audit to analyze current status	Partnership with common targets, KPIs and goals Roll performance optimization Maintenance planning and optimization Condition based and predictive maintenance Continuous improvement Product improvements	Process optimization solutions Risk management Ensured performance Extending lifetime of asset Common commitment to customer business targets TCO agreements / Exchange units Benchmarking and best practices in roll performance and maintenance

From time to condition-based roll maintenance

The condition-based maintenance services enable planning maintenance actions based on the actual condition of your equipment. Customers can see a significant reduction in maintenance costs as root causes of faults can been identified and maintenance of rolls will be improved leading to extended roll lifetimes and optimized maintenance intervals. Read more about Intelligent Roll Solutions and Valmet DNA Machine Monitoring.

Clear and visual overview to your roll population – Valmet Asset Manager

Valmet Asset Manager is a web-based system which contains all critical roll-related information in one place. It includes, for example, up-to-date roll status and location information to indicate where each roll is in given time frame, availability of spare rolls and running period statistics.

Valmet Asset Manager is an easy-to-use tool for mill-wide information sharing.

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References and articles

Long term collaboration pays off in many ways

There have been many fruits of the collaboration of Saica Paper and Valmet over the past seventeen years. Today, Saica Paper takes pride in its world-class maintenance operations in Spain.

Leading producer of fiber-based packaging and pulp saves nearly $50M over 10 years with Corporate Service Agreement

Valmet partnered with the customer to provide an agreement that included Roll Services, doctor blades, refiner plates, as well as other maintenance and operations services. Documented savings and CI of $4.9M per year ongoing now for 10 years.

Large packaging company saves over $14M with service agreement

Valmet recently worked with one of our top corporate customers on a service agreement that was utilized throughout all of its U.S. mills. This agreement included Roll Services, doctor blades, refiner plates, as well as other maintenance and operations services. Over the course of 7.5 years, the corporation has saved over $14 million through the agreement.

Lightweighting and the right fiber strength for your coated board production

Every product needs packaging – strong enough to protect its contents and visually attractive enough to tempt the buyers. As a producer of coated board, you need to ensure both the appearance and function of your end products.

Condition-based roll maintenance mindset at Anhui Shanying

Roll Service Agreement between Anhui Shanying and Valmet has optimized roll maintenance with significant reductions in unplanned downtime and corrective maintenance actions.

Roll service agreement increases reliability

Close partnership with Valmet increased cost efficiency and roll availability.

Valmet and Greenpac Mill in the USA renew their Performance Agreement

Valmet and Greenpac Mill have signed a contract for an additional three years of Performance Agreement at the company's facility in Niagara Falls, New York, USA. The agreement supports the mill in meeting their production targets, improving resource and machine efficiency, and ensuring quality standards.